Privacy Policy

Effective Date: 01 January 2026
Last Updated: 01 January 2026

1. Introduction

Welcome to Peeps Events. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.peepsevents.com or interact with us through any channel.

By using our services or providing us with your personal information, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect the following personal information that you voluntarily provide to us:

● Contact Information: Name, email address, phone number, delivery address

● Communications: Information you provide when contacting customer service, subscribing to newsletters, or participating in surveys

● Marketing Preferences: Your choices regarding promotional communications

2.2 Information Automatically Collected

When you visit our website, we may automatically collect:

● Device Information: IP address, browser type, operating system, device identifiers

● Usage Data: Pages visited, time spent on pages, click patterns, referring URLs

● Location Data: General geographic location based on IP address

● Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from:

● Social media platforms (if you interact with us on social media)

● Marketing and analytics partners

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Customer Service

● Responding to your inquiries and requests

● Providing customer support

3.2 Marketing and Communications

● Conducting surveys and gathering feedback

● Sending newsletters (with your consent)

3.3 Business Operations

● Improving our website and services

● Analyzing customer behavior and preferences

● Conducting market research

● Maintaining security and preventing fraud

● Complying with legal obligations

3.4 Legal Compliance

● Complying with UAE laws and regulations

● Responding to legal requests and preventing illegal activities

● Protecting our rights and property

4. Legal Basis for Processing (GDPR Considerations)

If you are located in the European Economic Area, we process your personal information based on:

● Contract Performance: To fulfill our contractual obligations to you

● Legitimate Interests: For our business operations, fraud prevention, and improving services

● Legal Obligations: To comply with applicable laws and regulations

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

5.1 Service Providers

● Logistics companies

● Email marketing platforms

● Customer service platforms

5.2 Business Partners

● Marketing and advertising partners (with your consent)

● Analytics providers to improve our services

5.3 Legal Requirements

● Law enforcement, government authorities, or courts when required by law

● To protect our rights, property, or safety, or that of our customers

5.4 Business Transfers

● In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

● Secure Socket Layer (SSL) encryption for data transmission

● Secure servers and databases with restricted access

● Regular security assessments and updates

● Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

● Fulfill the purposes outlined in this Privacy Policy

● Comply with legal, accounting, or reporting requirements

● Resolve disputes and enforce our agreements

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 Access and Portability

● Request access to your personal information

● Receive a copy of your data in a portable format

8.2 Correction and Update

● Correct inaccurate or incomplete information

● Update your account details

8.3 Deletion

● Request deletion of your personal information (subject to legal requirements)

8.4 Objection and Restriction

● Object to certain types of processing

● Restrict how we use your information

8.5 Withdraw Consent

● Withdraw consent for marketing communications at any time

8.6 Complaints

● Lodge a complaint with a data protection authority if you believe your rights have been violated

To exercise your rights, contact us at: +971 58 694 5754

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

● Remember your preferences and settings

● Analyze website traffic and user behavior

● Deliver personalized content and advertisements

● Improve website functionality

Types of Cookies We Use:

● Essential Cookies: Required for website functionality

● Performance Cookies: Help us understand how visitors use our site

● Functional Cookies: Remember your preferences

● Marketing Cookies: Track your browsing to deliver relevant ads

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our products and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

12. International Data Transfers

If you are located outside UAE, please note that your information may be transferred to and processed in UAE. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

13. Marketing Communications

13.1 Email Marketing

With your consent, we may send emails about:

● Up-Coming Events

● Company news and events

13.2 Opt-Out

You can unsubscribe from marketing emails at any time by:

● Clicking the "unsubscribe" link in any email

● Contacting us at info@peepsevents.com

● Updating your account preferences

Note: Even if you opt out of marketing emails, we may still send transactional emails related to your account.

14. Social Media

We may use social media platforms to promote our products. Information you share on social media is governed by the respective platform's privacy policy. We may collect publicly available information from your social media profiles if you interact with our pages.

15. UAE Data Protection Laws

We comply with the applicable data protection laws and regulations in the United Arab Emirates. Our data processing practices adhere to:

● Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data (Personal Data Protection Law) — the primary legislation governing the collection, use, and processing of personal data in the UAE.
● Federal Law No. 15 of 2020 on Consumer Protection — which includes provisions on protecting consumer data and privacy.
● Other relevant UAE regulations, including applicable e-commerce and cyber-crime provisions that support data protection and privacy.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

● Posting the updated policy on our website with a new "Last Updated" date

● Sending an email notification (for significant changes)

● Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically.

17. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Peeps Events
Address: Dubai – Ontario Tower, Business Bay
Email: info@peepsevents.com
Phone: +971 58 694 5754
Website: www.peepsevents.com

18. Consent

By using our website, purchasing our products, or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.